The Handbook of Customer Satisfaction and Loyalty Measurement

The Handbook of Customer Satisfaction and Loyalty Measurement

by Jim Alexander (Author), Nigel Hill (Author)

$131.77

Quantity

5 in stock

More Information

Format: Hardcover
Pages: 288
Edition: 3
Publisher: Routledge
Published: 28 Sep 2006

ISBN 10: 0566087448
ISBN 13: 9780566087448