by JosephO'Connor (Author), IanMcDermott (Author)
NLP (Neuro-Linguistic Programming) is based on the study of excellence. It provides a powerful tool for improving communication skills. This work shows the techniques underlying NLP in a practical management setting. Points covered include capturing others' trust, and handling staff appraisals.
Format: Hardcover
Pages: 200
Publisher: Gower Publishing Ltd
Published: 31 Oct 1996
ISBN 10: 0566076713
ISBN 13: 9780566076718