Gower Handbook of Quality Management

by Dennis Lock (Editor), Lock (Author), Mr Dennis Lock (Editor)

• Used

  Hardcover
  1994

  $5.75

  This thoroughly updated and restructured handbook builds on the strengths of the second edition and drawing on the experience and expertise of the contributors to offer a comprehensive guide to quality management. As well as correcting out-of-date material (for example, in relation to ISO 9000), the third edition has been reorganized according to the well-known quality concept of plan-do-check-act , reflecting the way in which businesses should, ideally, be working if they are to achieve quality excellence. The text has also been developed from its original leaning towards engineering to make it applicable for businesses in general. While the chapters are not intended to give the most comprehensive treatment available on any given topic, they do provide sufficient information to enable managers to gauge the importance and usefulness of the subjects covered.

• Used

  Hardcover
  1990

  $3.25

  Following in the wake of standards that have been set by the Japanese, the industrial community worldwide has realized that quality is not simply a desirable goal but is indeed essential for economic survival. This book sets out to provide a guide to the quality process and its application. The editor has brought together a team of professionals to cover a range of issues. They emphasize from the start the need for total management commitment in the achievement of a high quality product or service. Including illustrations and examples the book examines the following topics: quality leadership through commitment, how to establish a quality programme, related costs of quality, budgeting for control, relevant statutory provisions and standardization principles, reliability - the crucial factor, statistics and control charts, just in time procedures and the need for quality procedures. It is aimed at production and technical managers, quality control managers and anyone instituting a quality control programme within their company.