by Barry Popplewell (Author), Alan Wildsmith (Author), Alan Wildsmith (Author)
How could it happen in a buoyant market? New products, lots of orders, and yet no profit - a big fat ZERO. The opportunity had been there - and he'd blown it. As the story unfolds Neil begins to understand the problem. Quality is the key - not just product quality but total quality. If everybody was the best at what they do , he thought then this would be one hell of a company . So that's what he sets out to do - become the best. How he conceives his idea, translates it into practice, cajoles and carries his employees with him, is all in this book.
Format: Paperback
Pages: 154
Publisher: Gower Publishing Ltd
Published: 06 Dec 1990
ISBN 10: 0566028778
ISBN 13: 9780566028779