The Five Pillars of Tqm: How to Make Total Quality Management Work for You

by Bill Creech (Author)

• Used

  Hardcover
  1994

  $18.97

• Used

  Paperback
  1996

  $13.33

  In this landmark book, Bill Creech reveals what's wrong with the tradtitional American management style - and as its replacement prescribes a Five Pillar form of TQM that can provide businesses the decisive competitive edge they will need to survive and to prosper as globalization unfolds.