Contact US! Trainer's Manual: Call Center English Skills

Contact US! Trainer's Manual: Call Center English Skills

by JaneLockwood (Author), HayleyMcCarthy (Author)

Synopsis

CONTACT US develops high-end professional English language communication skills for the BPO industry.

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More Information

Format: Paperback
Pages: 64
Edition: 1
Publisher: Cambridge University Press
Published: 21 Jun 2010

ISBN 10: 0521178584
ISBN 13: 9780521178587