The Power of Feedback: 35 Principles for Turning Feedback from Others into Personal and Professional Change

by John H. Zenger (Foreword), Joseph R. Folkman (Author)

• New

  Hardcover
  2006

  $18.57

  Many businesses rely on customer feedback to learn what they're doing right and what they're doing wrong. But many companies don't know how to use that feedback to create positive change within the organization. The Power of Feedback presents simple, straightforward principles and steps that make it easy to move the company forward using feedback.