by YvonneGuerrier (Author)
This fundamental explanation offers insight to understanding the two vital elements of the hospitality industry-the interaction of people and the environment in which they operate. Key concepts of Organizational Behavior are provided, along with an up-to-date perspective of current models and ideas created specifically for the hospitality industry.
Format: Paperback
Pages: 296
Edition: 1
Publisher: John Wiley & Sons
Published: 28 Jul 1999
ISBN 10: 047198650X
ISBN 13: 9780471986508