by Bengt Karlöf (Author)
This book explains what makes benchmarking such an effective tool for accomplishing change. It also describes methods stage-by-stage, giving practical examples designed to help the reader apply benchmarking in various situations.
Format: Paperback
Pages: 118
Publisher: John Wiley & Sons
Published: 22 Sep 1995
ISBN 10: 0471955876
ISBN 13: 9780471955870