by Rafael Ramirez (Author), Johan Wallin (Author), Rafael RAMÍ Rez (Author)
This book deals with the frameworks between customers and suppliers. These frameworks link a customera s own value creating activities to the competencies and resources of the supplying firm(s). Both the short term (financial) and long term (knowledge) benefits to using this approach are discussed.
Format: Illustrated
Pages: 331
Edition: 1
Publisher: John Wiley & Sons
Published: 13 Apr 2000
ISBN 10: 0471899445
ISBN 13: 9780471899440