Employee Management and Customer Service in the Retail Industry

Employee Management and Customer Service in the Retail Industry

by Chris Thomas (Author), Gary Heil (Author)

Synopsis

Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business.

$179.20

Quantity

20+ in stock

More Information

Format: Paperback
Pages: 208
Publisher: John Wiley & Sons
Published: 10 Aug 2005

ISBN 10: 047172324X
ISBN 13: 9780471723240