It's All About Service: How to Lead Your People to Care for Your Customers

by RayPelletier (Author)

• Used

  Hardcover
  2005

  $3.42

  Practical strategies for better customer service based on the principles of servant--leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every company in America. Executives talk about customer service; but their employees are the ones who make it happen (or not).

• New

  Hardcover
  2005

  $31.45

  Practical strategies for better customer service based on the principles of servant--leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every company in America. Executives talk about customer service; but their employees are the ones who make it happen (or not).