by Lior Arussy (Author)
"I ve always said that education without execution is just entertainment and Lior illustrates this beautifully in his book. It is important to learn HOW to implement a successful Customer focus strategy and you need knowledge and process to do it well. Read this book and learn.
Format: Hardcover
Pages: 224
Publisher: John Wiley & Sons
Published: 11 Mar 2005
ISBN 10: 0471713929
ISBN 13: 9780471713920