Internet, Mail, and Mixed-mode Surveys: The Tailored Design Method

by Don A . Dillman (Author), JoleneD.Smyth (Author), Leah Melani Christian (Author)

• Used

  Hardcover
  2008

  $5.80

• Used

  Hardcover
  1999

  $12.24

  The first edition of this book has been the guide for professionals, researchers, and students in all fields who want to learn how to plan and conduct effective surveys. This updated and revised edition of Dillman's classic text explains how to maximize response rates and get high-quality feedback from self-administered, electronic, and mail surveys.