by Douglas C . Montgomery (Author), Cheryl L . Jennings (Author), Michele E . Pfund (Author)
This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an important role in solving these problems.
Format: Hardcover
Pages: 520
Edition: 1st Edition
Publisher: John Wiley & Sons
Published: 29 Apr 2010
ISBN 10: 0471697915
ISBN 13: 9780471697916