Service Design for Six Sigma: A Roadmap for Excellence

by Roy (Author), El-Haik (Author)

New
Hardcover
2005
$164.49

Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process, from manufacturing to transactional and from product to service. This interesting new text documents how service and process design and redesign are typically approached.

Synopsis

Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process, from manufacturing to transactional and from product to service. This interesting new text documents how service and process design and redesign are typically approached.

$164.49

Quantity

20+ in stock

More Information

Format: Hardcover
Pages: 448
Publisher: Wiley-Blackwell
Published: 29 Jul 2005
ISBN 10: 0471682918
ISBN 13: 9780471682912

Service Design for Six Sigma: A Roadmap for Excellence

New

$164.49

Synopsis

$164.49

More Information