by Ben B . Graham (Author)
Providing a brief introduction to the history of information process improvement, this helpful book offers a common sense approach to data gathering that involves following the path of the process with a clipboard. It defines the elements of a process flowchart (symbols, conventions and words) and explains how each is applied.
Format: Hardcover
Pages: 187
Publisher: John Wiley & Sons
Published: 03 Sep 2004
ISBN 10: 0471653942
ISBN 13: 9780471653943