by Don A . Dillman (Author)
The first edition of this book has been the guide for professionals, researchers, and students in all fields who want to learn how to plan and conduct effective surveys. This updated and revised edition of Dillman's classic text explains how to maximize response rates and get high-quality feedback from self-administered, electronic, and mail surveys.
Format: Hardcover
Pages: 480
Edition: 2nd Edition
Publisher: John Wiley & Sons
Published: 23 Dec 1999
ISBN 10: 0471323543
ISBN 13: 9780471323549