by Margaret Shaw (Author), Margaret Shaw (Author), Susan V. Morris (Author)
What It Takes to be a Leader in Hospitality Sales-Principles and Techniques for Success What's the key to success in today's competitive hospitality industry? Sales-the art and science of telling potential customers that you have the product they need, when they need it, and where, at a price that's right for them.
Format: Illustrated
Pages: 352
Edition: 1
Publisher: Wiley
Published: 20 Sep 1999
ISBN 10: 0471296791
ISBN 13: 9780471296799