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Leadership and the Customer Revolution: The Messy, Unpredictable, and Inescapably Human Challenge of Making the Rhetoric of Change a Reality (Industrial Engineering)

Leadership and the Customer Revolution: The Messy, Unpredictable, and Inescapably Human Challenge of Making the Rhetoric of Change a Reality (Industrial Engineering)

by Gary Heil (Author), RickTate (Author), TomParker (Author)

$4.61

Save:$28.71 (86%)

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More Information

Format: Hardcover
 Pages: 320
 Publisher: John Wiley & Sons
Published: 11 Oct 1994
ISBN 10: 0471286311
ISBN 13: 9780471286318