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Making Rain: The Secrets of Building Lifelong Client Loyalty

Making Rain: The Secrets of Building Lifelong Client Loyalty

by Andrew Sobel (Author)

  • New

    Illustrated 2003

    $46.94
Synopsis

Professionals who work with clients or large accounts can create lifetime relationships based on these well-researched secrets. Based drawing from extensive interviews with client executives, Making Rain offers a series of provocative insights on how to shed the expert-for-hire label and develop long-term advisory relationships. Exploding the popular myth of the Rainmaker, a dated and dysfunctional figure that clients no longer welcome, Andrew Sobel argues that any professional can learn to make rain on an ongoing basis with existing clients by developing a special set of skills, attitudes, and strategies. These innovative tips and techniques from a recognized leader in the field of professional services will enable any consultant, salesperson, or service professional to create enduring client loyalty.

$46.94

Quantity

20+ in stock

More Information

Format: Illustrated
 Pages: 256
 Edition: 1
 Publisher: Wiley
Published: 18 Feb 2003
ISBN 10: 0471264598
ISBN 13: 9780471264590

Media Reviews
In this straightforward manual, he gives practical strategies to help leaders of service firms and large corporations alike become indispensable advisers... (Publishers Weekly, February 2003)
Author Bio
ANDREW SOBEL is a leading authority on the skills and strategies required to build enduring client relationships. A noted business strategist and popular speaker, his clients have included such prominent companies as Citigroup, Cox Communications, Fulbright & Jaworski, Booz Allen Hamilton, and Hewitt Associates. He is coauthor of the acclaimed book Clients for Life, as well as dozens of articles on relationship building and loyalty. Formerly a senior vice president of one of the world's largest management consulting firms, he is now President of Andrew Sobel Advisors, a strategy consulting and professional development firm. He earned his BA at Middlebury College and holds an MBA from Dartmouth's Tuck School of Business.