Operations Management: A Process Approach with Spreadsheets (Wiley Series in Healthcare and Senior)

Operations Management: A Process Approach with Spreadsheets (Wiley Series in Healthcare and Senior)

by Jack R. Meredith (Author), Scott M. Shafer (Author)

Synopsis

Jack Meredith and Scott Shafer abandon the traditional approach for operations management books and focus on business processes and spreadsheets to solve problems. They provide readers with an applied and contemporary introduction to operations management as well as a solid foundation in its theory. With this text, readers will discover the latest trends currently being used in business. They'll learn about the additional skills needed to succeed in an extremely competitive environment. This includes the trend away from vertical hierarchical organizations toward horizontal process-centered ones creating a need for individuals who can also work as part of a team and who understand how technology can be used to better meet customer needs.

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More Information

Format: Hardcover
Pages: 860
Edition: 1
Publisher: Wiley
Published: 27 Apr 1998

ISBN 10: 047116545X
ISBN 13: 9780471165453

Author Bio

Scott M. Shafer and Jack R. Meredith are the authors of Operations Management: A Process Approach with Spreadsheets, published by Wiley.