How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self–Defense

by SuzetteHadenElgin (Author)

• Used

  Paperback
  1997

  $3.34

  As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to:
  Keep domestic disagreements from escalating
  Deliver criticism to coworkers, employers, or employees
  Handle aggressive, negative comments about race, politics, or religion
  Provide discipline without increasing hostility
  Use language that reduces tension and creates rapport in every situation