by Madelyn Burley Allen (Author)
A practical guide that teaches all the skills of active, effective listening. Focuses on the importance of listening in all on-the-job relationships. Brings together current information on communication and interaction that can improve social and family relations.
Format: Paperback
Pages: 154
Publisher: John Wiley & Sons
Published: 07 Jul 1982
ISBN 10: 0471087769
ISBN 13: 9780471087762
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