Operations Management

by Andrew Greasley (Author)

• Used

  Paperback
  2009

  $3.25

  Operations management deals with the management of the creation of goods and the delivery of services to the customer. It plays an essential role in the success of any organization. In this book, Andrew Greasley provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries. Operations Management, Second Edition covers the main areas of operations strategy, the design of the operations system and the management of operations over time. Yet, its concise nature of the text means students are not overwhelmed by the amount of material presented. This new edition also features: New content in such areas such as the quality gap model, enterprise systems and business process management. Expanded case studies, to include more global and European cases and longer cases at the end of each chapter. Greater clarity in chapter material organization. Worked Examples providing a step-by-step guide to the procedure to solve quantitative problems. Visual redesign in full colour. More support material for students and lecturers, including an interactive WileyPLUS course. All lecturers can access supporting resources on the companion website at www.wiley.com/college/greasley includingan Instructor's Manual with suggested solutions for all case study questions and end of chapter exercises, a Test Bank and PowerPoint slides for each chapter. Students will find multiple-choice test quizzes, web-links and an online glossary. Operations Management is essential reading for all students studying operations management, whether on undergraduate, postgraduate or continuing professional development courses.

• Used

  Paperback
  2005

  $3.25

  Operations Management is a modern success story that plays an essential role in the success of any organisation. Andrew Greasley provides a clear and accessible introduction to this large area of study, focusing on all the key areas of operations in both manufacturing and service industries. It includes: example boxes that provide international, real life details of operations concepts; worked examples, step by step guides to the procedure to solve quantitative problems; end of chapter exercises covering topics for discussion and examples to help develop practical skills; and further reading and Web links is an extra resource to assist students in locating further additional materials. Lecturers who adopt this text will find supporting resources on the companion website, including powerpoint slides for each chapter, suggested solutions for case studies and end of chapter exercises, and a multiple choice test bank.