by KatieDelahayePaine (Author)
In an online and social media world, measurement is the key to success If you can measure your key business relationships, you can improve them. Even though relationships are "fuzzy and intangible," they can be measured and managed-with powerful results.
Format: Hardcover
Pages: 252
Publisher: John Wiley & Sons
Published: 05 Apr 2011
ISBN 10: 0470920106
ISBN 13: 9780470920107