Sharing Hidden Know-How: How Managers Solve Thorny Problems With the Knowledge Jam (J-B US non-Franchise Leadership)

by KatrinaPugh (Author)

• New

  Hardcover
  2011

  $34.63

  To manage business operations let alone innovate amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks in the teams, processes and experts that comprise them.