by SaumingPang (Author)
Comprehensive reference to successful service design for the telecommunications industry Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business.
Format: Hardcover
Pages: 360
Publisher: Wiley-Blackwell
Published: 27 Jan 2009
ISBN 10: 0470753935
ISBN 13: 9780470753934