by Marsha Collier (Author)
Make your online customers happy and create new ones with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives.
Format: Hardcover
Pages: 252
Publisher: John Wiley & Sons
Published: 01 Feb 2011
ISBN 10: 0470637706
ISBN 13: 9780470637708