by Bernard Mayer (Author)
Suitable for those who work with people in conflict, this title explores the theoretical underpinnings of conflict as it relates to cognitive, emotional, and behavioral dimensions. It includes personal stories and examples that provide practical skills in communication and negotiation, including how to deal with power and cross-cultural issues.
Format: Hardcover
Pages: 384
Edition: 2nd Edition
Publisher: Jossey Bass
Published: 10 Apr 2012
ISBN 10: 047061353X
ISBN 13: 9780470613535