by Andrew A . Mc Donnell (Author)
This practical guide covers the diffusion and management of aggression and violence in healthcare settings. It provides both an academic background and practice advice on how to manage and minimize confrontation.
Format: Paperback
Pages: 270
Publisher: Wiley-Blackwell
Published: 09 Apr 2010
ISBN 10: 0470512318
ISBN 13: 9780470512319