A fun and creative guide to keeping customers ecstatically happy Businesses are used to competing for market share, inexpensive labor, and time-to-market, but today's biggest competition among top firms may be the war for top talent.
Format: Illustrated
Pages: 224
Edition: 1
Publisher: John Wiley & Sons
Published: 03 Jul 2009
ISBN 10: 0470450568
ISBN 13: 9780470450567