The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists

by ShepHyken (Author)

• Used

  Hardcover
  2009

  $3.25

  In today s competitive business climate, you can t just satisfy your customers. You have to be better than that, giving them experiences that they won t forget. Author Shep Hyken has spent twenty-five years studying great companies and the evangelists they create.