A survival guide for organisational members who have seen too many failed improvement initiatives. Driving progressive organisational change is difficult, having less to do with the technology, or "hard side" of change than the people, or "soft side" of change.
Format: Illustrated
Pages: 272
Edition: 1
Publisher: John Wiley & Sons
Published: 16 Jan 2009
ISBN 10: 0470381388
ISBN 13: 9780470381380
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