Making Hostile Words Harmless: A Guide to the Power of Positive Speaking for Helping Professionals and Their Clients

by KateCohen-Posey (Author)

• New

  Paperback
  2008

  $44.37

  A groundbreaking new guide introducing a creative and positive approach for dealing with difficult people Making Hostile Words Harmless creatively offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to defuse difficult exchanges.