by Alan Cooper (Foreword), Alan Cooper (Foreword), Kim Goodwin (Author)
Whether you're designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today's digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology.
Format: Illustrated
Pages: 768
Edition: 1
Publisher: Wiley
Published: 13 Mar 2009
ISBN 10: 0470229101
ISBN 13: 9780470229101