How empowered customers and employees can be great for your business When employees can leap tall hierarchies in a single click, it not only flattens their org chart, but also elevates the importance of your corporate culture, transforming it into a management tool and a competitive advantage.
Format: Hardcover
Pages: 316
Edition: 1
Publisher: John Wiley & Sons
Published: 19 Feb 2008
ISBN 10: 0470227540
ISBN 13: 9780470227541