by Dana Chisnell (Author), Jeffrey Rubin (Author)
Whether it's software, a cell phone, or a refrigerator, your customer wants no, expects your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.
Format: Paperback
Pages: 384
Edition: 2
Publisher: Wiley
Published: 25 Apr 2008
ISBN 10: 0470185481
ISBN 13: 9780470185483