by David Parmenter (Author)
Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.
Format: Hardcover
Pages: 256
Publisher: John Wiley & Sons
Published: 02 Feb 2007
ISBN 10: 0470095881
ISBN 13: 9780470095881