Hospitality Strategic Management: Concepts and Cases

Hospitality Strategic Management: Concepts and Cases

by Cathy A . Enz (Author)

Synopsis

Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills.

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More Information

Format: Hardcover
Pages: 676
Edition: 2nd Edition
Publisher: John Wiley & Sons
Published: 21 Apr 2009

ISBN 10: 047008359X
ISBN 13: 9780470083598