by Donald Gross (Author), JohnF.Shortle (Author), Carl M . Harris (Author), JamesM.Thompson (Author)
This revised and expanded edition presents the analytic modeling of queues using up-to-date examples. It contains additional material (call centers and simulation), discussions (Transform Approximation Method and Level Crossing Analysis), and exercises.
Format: Paperback
Pages: 72
Edition: 4th Revised edition
Publisher: Wiley-Blackwell
Published: 05 Sep 2008
ISBN 10: 0470077964
ISBN 13: 9780470077962