The Five Pillars of TQM: How to Make Total Quality Management Work for You: How to Make Quality Management for You

The Five Pillars of TQM: How to Make Total Quality Management Work for You: How to Make Quality Management for You

by Bill Creech (Author)

Synopsis

In this landmark book, Bill Creech reveals what's wrong with the tradtitional American management style - and as its replacement prescribes a Five Pillar form of TQM that can provide businesses the decisive competitive edge they will need to survive and to prosper as globalization unfolds.

$13.75

Quantity

1 in stock

More Information

Format: Paperback
Pages: 560
Edition: Reprint
Publisher: Penguin
Published: 28 Mar 1996

ISBN 10: 0452271029
ISBN 13: 9780452271029