by Mark Chandley RMN BA(Hons) (Author), Tom Mason BSc(Hons) PhD RGN RMN RNMH (Author)
Nurses and others in the front-line(paramedics, ambulance staff, hospital and GP receptionists, social workers etc) are reporting an increasing incidence of violence and aggression from patients/clients. Some of these outbursts have resulted in permanent injury, even death, to the health care worker. The book is structured so that the notion of violence becomes more explicit with each succeeding chapter, until finally the violent outburst arrives. It offers practical prevention and management strategies, based on sound research, and provides a comprehensive view of the problem which will be of value to people working in a variety of clinical situations.Topical, vital subject Excellent mix of theory and practiceWide appeal to a variety of nurses and other professionals
Format: Paperback
Pages: 288
Edition: First Edition
Publisher: Churchill Livingstone
Published: 10 Mar 1999
ISBN 10: 0443059349
ISBN 13: 9780443059346
Michael Johnson, Membership Manager, The Association of Medical Secretaries, Practice Manager, Administrators and Receptionists