Call Handling Operations S/NVQ: Level 2

by KeithBowen (Author), PeterRichardson (Author), YvonneMunn (Author)

• Used

  Paperback
  2002

  $4.37

  Organisied into units of the NVQ2 qualification, this combined book and CD-ROM provide a tuition guide to gain the skills and knowledge required to work in the call handling service industry. Organisied into units of the NVQ2 qualification, this combined book and CD-ROM provide a tuition guide to gain the skills and knowledge required to work in the call handling service industry.