by Maureen Rawlinson (Author), Ms Carol Carysforth (Author), Ms Carol Carysforth (Author), Maureen Rawlinson (Author)
The Administration NVQ standards for the Level 3 award changed in January 1995. This new edition includes all the underpinning knowledge for the mandatory and non-skills optional units. Office-style individual and group tasks help prepare students for the problem-solving and decision-making skills required at this level.
Format: Spiral-bound
Pages: 709
Edition: 2
Publisher: Heinemann
Published: 25 Oct 1995
ISBN 10: 0435451278
ISBN 13: 9780435451271