by Malcolm McDonald (Author), John Leppard (Author)
An examination of the whole sales process which aims to help the reader understand it more fully. Accompanying exercises and case studies are designed to enable the reader to develop the skills necessary for successful selling. The work is directed at students of business management and marketing who are interested in organizations that market services rather than goods and practitioners in all service industries who are responsible for marketing. Malcolm McDonald is author of Marketing Plans .
Format: Paperback
Pages: 256
Edition: 2
Publisher: Butterworth-Heinemann Ltd
Published: 24 Oct 1988
ISBN 10: 0434912883
ISBN 13: 9780434912889