by JudithA.Tindall (Author)
Suitable for middle, high school, and higher education students, this title focuses on 8 core skills: attending, empathizing, summarizing, questioning, genuineness, assertiveness, confrontation, and problem solving.
Format: Paperback
Pages: 240
Edition: 4
Publisher: Routledge
Published: 01 Jan 2009
ISBN 10: 0415962315
ISBN 13: 9780415962315