by Marek Korczynski (Editor), Cameron Mac Donald (Editor)
Everyday, we are bombarded with advertising images of the smiling service worker. This book focuses beneath the surface of these fairy tale images, to seek out and understand the reality of service workers' experience. It is suitable for those studying courses/modules such as sociology of work, industrial sociology, and organizational theory.
Format: Paperback
Pages: 216
Edition: New Ed
Publisher: Routledge
Published: 20 Aug 2008
ISBN 10: 0415953170
ISBN 13: 9780415953177