by Diane Sullivan Everstine (Author), Louis Everstine (Author)
Outlines the communication principles for high stress or dangerous situations developed and confirmed in clinical practice. This book describes the steps of intervention, such as making telephone contact, arriving at the scene, initiating strategies to defuse emergency, and more.
Format: Hardcover
Pages: 328
Edition: 2
Publisher: Routledge
Published: 04 Sep 2006
ISBN 10: 0415950716
ISBN 13: 9780415950718