by JaneGreen (Author)
The workers based in institutions designed to serve the public are expected to reorganize their thoughts and practice in accordance with a 'performance' management model of accountability which encourages a rigid bureaucracy. This book shows how and why this performance model may be expected, paradoxically, to make practices less accountable.
Format: Hardcover
Pages: 280
Edition: 1
Publisher: Routledge
Published: 01 Feb 2011
ISBN 10: 0415879256
ISBN 13: 9780415879255